Turn off deliveries for today – edible myTickets

Introduction

Use this guide to turn off deliveries for today when your store needs to pause delivery service due to capacity issues, staffing, or other operational constraints. Deliveries can be turned back on at opening or when your store is ready to resume service.

Why turning off deliveries matters

Temporarily disabling deliveries helps protect order accuracy, delivery times, and the customer experience when your store cannot safely or consistently fulfill delivery orders. It also helps your team stay focused on in-store operations and other active orders.

Before you begin

Before turning off deliveries, confirm that your store team has agreed on the change and that the delivery pause is needed for today only. If you need help with a longer-term change, contact support for guidance.

Steps to turn off deliveries for today

Open the store management or delivery settings area in [system name].
Find the delivery availability or delivery hours setting.
Set deliveries to off for today only.
Save or confirm the change.
Verify that delivery orders are no longer available to customers.

When deliveries will come back on

Deliveries will be back on at opening. If your store opening time changes, make sure the delivery setting is updated so service resumes at the correct time.

Tips and best practices

Notify your team before turning deliveries off so everyone can answer customer questions consistently.
Check for any scheduled or pending delivery orders that may still need attention.
If capacity issues continue into tomorrow, submit a new request or contact support for next steps.

Next steps

Once your store is ready to resume delivery service, confirm that deliveries are turned back on and test the customer ordering flow if needed. If you run into any issues, contact myTickets support with your store number and the date you need the change applied.

Additional information

If you need help updating store hours, delivery zones, or other availability settings, include those details in your support request so the team can assist quickly.