Jeffrey Conway

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  • Areas of Operations - US

    Extended Service Area Program  To capture every customer possible and provide a consistent Edible customer experience, Edible franchisees must accept and deliver all Edible.com orders to customers ...

  • Areas of Operation - Canada

    To capture every customer possible and provide a consistent Edible International experience at all times, Edible International franchisees are strictly prohibited (without Edible prior written auth...

  • Hours of Operations

    Hours of operations is dictated by the operations team and runs in two different time frames.   Seasonal hours begin from June 1 - August 31.  September 1 - 31  Summer hours for 2026 are currently ...

  • Google My Business

    As part of our Yext platform, Edible manages your local listing(s) on Google with basic search information such as store street address, phone number, and hours of operations. We’ve enhanced these ...

  • Reimbursement

    Occasionally, the Support Center will request that stores provide complimentary products to customers. Requests could be associated to national marketing efforts, such as sweepstakes, publicity opp...

  • Coupon Policy

    Used correctly, coupons, vouchers and promotions are an effective means of generating sales and ensuring traceability of marketing campaigns. Coupons help to drive sales by giving consumers an ince...

  • Shared Advertising Notification Policy

    Effective local marketing is crucial to the success of your business (please see the Operations Manual for detailed information on local marketing and promotion). As such, per your franchise agreem...

  • Retail Mechandising

    What is Retail Merchandising and why is it important? A marketing concept that focuses on projecting and enhancing a positive store image & product offering. The goal is to attract customers and in...

  • Signage Requirements

    All new stores, stores reopening after a temporary closure, and stores under new ownership/management must purchase the following signage from Marketplace. The vendors who provide this kit are Fuse...

  • Public Relations Guidelines

    Public Relations is a great opportunity to get the word out about grand openings, celebrating milestones, giving back to the community and partnering with schools and organizations to fundraise.   ...