Jeffrey Conway

Guest Service Requirements Overview   Guests should always see and hear enthusiasm and employees who take pride in the way they dress and carry out their duties.  Any position, whether it is prepar...

The Support Center phone system is operational seven days a week. It is designed to be a more efficient service for you, with faster access to your Store Support Coordinator or any member of the Gr...

Operations Scorecard  Edible has recently developed a scorecard system to monitor key business indicators.  This scorecard is to be utilized as the single report that houses a wholistic store perfo...

Self-QAR Stores are required to complete a monthly self-QAR utilizing the “Meazure-UP” application.  This task must be completed without exception no later than the 15th of each month.  Stores fail...

Protecting your business is of paramount importance not only to you, but to us as well. Owners who implement effective loss prevention practices will establish a solid foundation for making loss pr...

The following tips are to ensure the security of your store and its assets. Security Tips: Only allow managers to sign overrides, refund, or void slips. Keep an eye on the register area at all time...

One of the first impressions our Guests receive when they walk in the door is how the employees look. If they are clean, neat and professional in their appearance, the Guests will believe the rest ...

DELIVERY POLICIES   Delivery service is an essential part of the Edible® business. Many of our customers need delivery service to get their purchase to the intended recipient. The following deliver...

The Dipped Fruit Shipping Program was launched in order to help us reach additional customers across the United States that cannot be reached with traditional delivery by a local store.  The Dipped...

Production Requirements and Operational Efficiencies  Production requirements are continuously being reviewed and tested to ensure that the most efficient and cost-effective processes are being ...