Introduction
Use this guide to turn off Vibrant Flowers in your store. If you need to turn Preserved Roses back on after collection days, submit a separate ticket to the support team.
Process description
Turning off Vibrant Flowers removes that product from your store offering. This helps keep your assortment aligned with current availability, collection schedules, and store operations.
Prerequisites
- A myTickets support request for the store
- Your store name and location number
- Confirmation that Vibrant Flowers should be turned off
Step-by-step instructions
- Submit a ticket requesting that Vibrant Flowers be turned off for your store.
- Include your store name, location number, and any timing details the team should know.
- Wait for confirmation from the support team that the change has been completed.
- Check your store offering to confirm that Vibrant Flowers is no longer active.
- If you need to turn Preserved Roses back on after collection days, submit an additional ticket.
Tips and best practices
- Submit one clear request per product change whenever possible.
- Use the exact product name, Vibrant Flowers, to avoid delays.
- If your store has multiple seasonal or collection-day changes, note them in the ticket.
Next steps
After the change is confirmed, review your store setup and submit any follow-up tickets for other product updates, including Preserved Roses if needed.
Additional information
If you are unsure whether Vibrant Flowers should be turned off for your store, contact the support team before submitting the request.
Disclaimer
Store setup changes may affect product availability and customer experience. Please review requests carefully and follow your local operating procedures before submitting a ticket.
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