Jeffrey Conway

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  • Prohibited Use of Third-Party Discount Platforms

     Effective Date4/23/2026Applies ToAll Edible Arrangements franchise and corporate store locations 1.  PurposeThis policy establishes a clear and enforceable prohibition on the use of the 'Too Good ...

  • nCompass Systems are down

    We are currently experiencing server issues and working to get the system back on line.  This is currently effecting nCompass and all the sub systems related.  We will keep you posted as to when th...

  • Required Store Menu

    All stores are required to carry the following products within each of the categories:   Fruit ProductsRetail items (including but not limited to balloons)Chocolate Based Products Edible Bake ShopC...

  • EZCater Program

    EZCater Program  What: To drive additional sales and brand awareness, Edible is relaunching our partnership with EZCater to all stores in the continental United States. Moving forward, all stores w...

  • Third Party Program Escalations

      DoorDash Drive UberEATS Technical Issues with the pad: Call: 855-0431-0459 Technical Issues with the pad: Call: 833-275-3287 Shutting Off Products: Self-Administered Help Desk Ticket -...

  • Third Party Affiliate (TPA) Programs

    Third Party Affiliate Programs    Edible has entered a national contract with the following third-party Affiliate programs:   DoorDash   Uber Eats   Skip the Dishes! (Canada)     Program Par...

  • Third Party Delivery Vendors

    Door Dash Drive   We utilize Door Dash Drive (DDD) to assist with deliveries when we a driver shortage or get a last-minute order that we are unable to use our own Delivery Ambassadors to complete....

  • WOW In-Store Experience

    WOW in Store Experience We created a new playbook filled with everything you need to know about WOW-ing Guests in your stores! Our New Guest Program is filled with the “unwritten rules" many of you...

  • Edible Guarantee

    Edible Guarantee  The purpose of the “Edible Guarantee” policy is to ensure that Guests and recipients are satisfied with the service and quality they receive each and every time they purchase or e...

  • Operational Excellence

    Measuring Guest Service  Quality Assurance Review (QAR)  One of Edible’s greatest assets is our strong and respected brand. The Edible® brand name is a promise that we will always deliver the same ...