Turn off specific cake options that are out of stock

## IntroductionUse this guide when one or more cake options are unavailable and need to be removed from ordering. The support team can disable out-of-stock cake options for you so your store menu stays accurate and customers only see items you can fulfill.## Why this is importantKeeping cake availability up to date helps prevent customer disappointment, reduces order issues, and supports a smooth in-store and delivery experience. It also helps your location maintain consistent menu accuracy.## What you need before submitting the request- The specific cake option or options that are out of stock- Your store name or location number- Any details about when the item is expected to return, if known## How to request that cake options be turned off### Step 1: Identify the out-of-stock cake optionsList the exact cake options that should be disabled. Include any size, flavor, or variation details so the support team can update the correct items.### Step 2: Contact the support teamSend a request to the support team and let them know the cakes are out of stock. Include your store details and the specific options you want turned off.### Step 3: Wait for confirmationThe support team will disable the options for you and confirm once the update is complete. If needed, check your menu or ordering view to make sure the items no longer appear.## Tips and best practices- Submit the request as soon as you know an item is unavailable.- Be specific about which cake options should be disabled.- Send a follow-up request when the item is back in stock so it can be re-enabled.## SummaryTo turn off specific cake options, inform the support team which cakes are out of stock. The support team will disable the options for you.## Next stepsIf the item is expected to return soon, send another request when inventory is available again. For other menu or product updates, contact support with the item details and your store information.## Additional informationIf you need help identifying the correct cake option names, include a screenshot or a clear description in your request. This helps the support team make the update quickly and accurately.