Extend the pickup time margin for orders

## IntroductionIf you need more flexibility for order pickup timing, you can request an extension to the pickup time margin. This helps your store team manage pickups more smoothly while keeping order handling clear and consistent.## Process descriptionThe pickup time margin is the amount of time allowed around the scheduled pickup time for an order. When you need to adjust that window, myTickets can update the system for you after you provide the new margin you want to use.## PrerequisitesBefore submitting the request, please have the following ready:- Your requested new pickup time margin- Any store, territory, or order details needed to apply the change- Confirmation that the change should apply to your orders## Step-by-step instructions### Step 1: Confirm the new pickup time marginDecide how much additional time you need for pickups. Be as specific as possible so the update can be applied correctly.### Step 2: Send your request to myTicketsSubmit a ticket or message with the new pickup time margin you require. Include any relevant store or order information if needed.### Step 3: Wait for the system updateOnce your request is received, the system will be updated to reflect the new pickup time margin.### Step 4: Verify the changeCheck your orders after the update to confirm the pickup time margin is showing as expected.## Tips and best practices- Provide the exact margin you want to avoid delays- Include store-specific details if the change should apply only to certain locations- Review the updated order settings after the change is made## Next stepsIf you need additional order setting changes, submit them in the same ticket when possible. This helps reduce back-and-forth and keeps your store operations moving efficiently.## Additional informationIf you are not sure what pickup time margin is best for your store, contact myTickets with your current workflow needs and we can help you determine the right update.## DisclaimerPickup time margin changes may affect how orders are scheduled and handled at your location. Please confirm the requested setting before submitting your ticket.