Turn off specific items in my store

Introduction

Use this request when you need to disable one or more specific items in your store. This helps keep your menu accurate and prevents unavailable items from being offered to customers.

What we need from you

To complete the request, send us the exact names of the items you want turned off. If possible, include any details that help us identify the right item, such as the product size, flavor, or variation.

• Item name
• Any size, flavor, or variation details
• Your store location, if applicable

How to submit the request

1. List the specific item or items you want disabled.
2. Include any identifying details needed to avoid confusion with similar items.
3. Send the request through myTickets.
4. We will review the request and complete the update for you.

What happens next

After we receive your request, we will turn off the specified items in your store. If anything is unclear, we may contact you for confirmation before making the change.

Need help?

If you are not sure which item to disable, send us the closest match you have and we will help identify it. Clear item details help us complete your request faster and reduce the chance of errors.