Sayema Mim

IntroductionThis article explains how to turn off gold number balloons on all platforms until helium arrives. Use this update when the gold number balloon product should not be offered or activated...

IntroductionUse this request when you need to disable one or more specific items in your store. This helps keep your menu accurate and prevents unavailable items from being offered to customers.Wha...

## IntroductionThis guide explains how to check whether your Daily PIN is syncing correctly between SMS and the nCompass App. If the PIN does not match, follow the steps below to verify the update ...

IntroductionUse this guide to turn on an item that is already in stock for a store. Once completed, the item should be available for the store to use. Please check the store to confirm the item is ...

## IntroductionThis article explains how to get itemized invoices and how to generate a weekly tip funding report in the BI Dashboard.## Itemized invoicesItemized invoices are only available for th...

IntroductionUse this guide to turn off Vibrant Flowers in your store. If you need to turn Preserved Roses back on after collection days, submit a separate ticket to the support team.Process descrip...

IntroductionUse this guide to set the Valentine's Day collection for a specific date in myTickets. This helps ensure the collection appears on the correct day and supports consistent store and camp...

## IntroductionThis article explains the current availability of M&Ms and Skittles in the marketplace, including what can be reordered, what is no longer approved, and what local sourcing options m...

## IntroductionIf a technical issue creates a duplicate order, we will refund the duplicate order and submit a reimbursement to the affected store. This article explains what to expect and how long...

## IntroductionIf you need more flexibility for order pickup timing, you can request an extension to the pickup time margin. This helps your store team manage pickups more smoothly while keeping or...