Sayema Mim

IntroductionUse this request when you need to disable one or more specific items in your store. This helps keep your menu accurate and prevents unavailable items from being offered to customers.Wha...

## IntroductionThis guide explains how to check whether your Daily PIN is syncing correctly between SMS and the nCompass App. If the PIN does not match, follow the steps below to verify the update ...

IntroductionThis article explains how to turn off gold number balloons on all platforms until helium arrives. Use this update when the gold number balloon product should not be offered or activated...

IntroductionUse this guide to turn on an item that is already in stock for a store. Once completed, the item should be available for the store to use. Please check the store to confirm the item is ...

## IntroductionUse this process to suspend deliveries when severe weather conditions make it unsafe or impractical to complete deliveries as scheduled.## Process descriptionSuspending deliveries he...

## IntroductionUse this guide to request a store closure for Easter Sunday. If your store has already been updated as closed, no further action is needed.## Process descriptionThis process is used ...

## IntroductionUse this article to notify customers and internal teams that the store will be closed on St. Patrick’s Day because road closures and traffic conditions will make delivery nearly impo...

Deliveries will be turned off once you reach your delivery projections. Keep an eye on your orders to help ensure they do not exceed your projections.IntroductionUse this article to understand what...

## IntroductionUse this guide when one or more cake options are unavailable and need to be removed from ordering. The support team can disable out-of-stock cake options for you so your store menu s...

IntroductionUse this guide to turn off deliveries for today when your store needs to pause delivery service due to capacity issues, staffing, or other operational constraints. Deliveries can be tur...